It means attempting to collect debt on friendly terms by:
- introducing ourselves on behalf of the insurance company
- negotiating recovery of arrears
- sending bank details to the debtor to make the payment
- interrupting the limitation period by sending registered mail
It is an activity we perform proficiently and in a timely manner thanks to constant efforts by our team of internal operators, who specialise in collecting past due receivables linked to motor and homeowner's insurance policies.
We're a big, elite team that knows how to relate to the various types of clients in your sector.
It is a more specific recovery activity mainly related to long-term policies. Normally, as soon as the policyholder stops paying, insurance coverage stops, so no collection actions are necessary.