Credit management and out-of-court collection in Italy for public admininstration

Do you need to collect substantial amounts of unpaid fees or taxes, through out-of-court settlements wherever possible? Would you like to be able to handle payment collections in a way that helps create a healthy relationship between citizens and the public sector?
Apply the methods and strategies we’ll outline for you in order to collect debts yet maintain good relations with your debtors.
We are trained and prepared to liaise in all different areas.
We have permanent internal personnel who know our systems and can give you instant answers.

Correspondence work

Correspondence work means attempting to collect debt on friendly terms through:

  • drafting and sending formal written payment reminders
  • online real-time monitoring of all positions under management
  • handling complaints or claims
  • keeping track of payments received
  • personalised data exchange notification procedure
  • managing returned mail
Phone collection

Phone collection is carried out skilfully by our 500 employee telephone operators who specialise in both liaising with individual debtors and managing large volumes of collections.
We are a big team with the capability to communicate well with people of all different backgrounds.

Credit management and out-of-court collection in Italy for:

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