We interact with all of your active customers, presenting ourselves and acting as an external administrative office you have hired. We follow up on your credit in all phases:
- we keep track of your outstanding invoices
- we diversify the credit management approach based on the type of debtor: from individual households to small or large companies to public sector clients
- we take care of the whole process, from chasing payments by phone and by post to negotiating payment plans with customers and even providing updates on how recovery negotiations are proceeding
- we implement custom communication plans depending on the type of customer
We also have the skills needed to manage and improve the service termination procedure for late-paying customers. This procedure requires lots of resources and compliance with strict execution rules.